Each assessment tool is designed for a specific purpose. Use it for that purpose and she'll be able to rely on the outcome but don't try to use it outside of its range.
Poor productivity in the workplace is the weak link for success in converting your vision into strategies and tactics and delivering results. The main causes for failure are all people related
The call center industry faces a unique set of pressures that are often at odds with employee engagement and productivity. How do leaders in the industry position 'People' in their competitive strateg...