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Worried About Someone Else Scooping your Customers?

chartEmployees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.

Strategy is important. But it's not enough.

magnifying class"Culture trumps Strategy", day in and day out. Defining a winning strategy only accounts for 15% of your financial performance against your competition; the balance, a whopping 85%, boils down to exec...