Boosting Sales in the Office Supply Industry (Definitely NOT Dunder Mifflin)
Using the right assessment tool to select sales staff reduced turnover by 64% and generated sales increases, for an ROI ratio of 58:1.
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How effectively are résumés helping us match talent with opportunity? Let's take a look:
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80% of the workforce is in some stage of disengagement with their work... Only 14% of the workforce are in roles that draw from their strengths In a recent survey, well over 90% of senior HR Officers believed their workforce was unprepared to deliver on company goals and meet the competitive challenges Conflict, especially with the immediate supervisor, Lack of depth is crippling organizations, placing continuity at risk |
The statistics are irrefutable. The conclusion is inescapable. The tools and the approaches we've relied upon in matching talent with opportunity are broken.
Résumés are dead. They have been at the foundation of the hiring process for over 50 years, yet the information they contain - education, credentials and work experience - are the least reliable predictors of how long someone will stay with your organization and how productive they will be.
What factors are reliable predictors of engagement, retention and productivity? The four critical aspects of fit.
Fit is a necessary prerequisite to engagement, and high levels of engagement set the stage for sustained, superior business performance. Fit is the leading indicator; the sustainable competitive advantage is the outcome.
The most reliable way to secure the business performance outcomes you want is to ensure you are managing the leading indicators. You wouldn't leave your results to chance... would you? Fit doesn't just happen; it's the result of a carefully tuned business process.
Using the right assessment tool to select sales staff reduced turnover by 64% and generated sales increases, for an ROI ratio of 58:1.
Employee turnover is an enormous, hidden drain to the health and vitality of any business. The direct costs alone are sobering enough - but when you layer on the indirect costs - the toll mounts quick...
Having a psychologically safe and healthy workplace isn't just the right or legal thing to do; nor should it be delegated to the HR department to manage. It's a strategic issue and a competitive enabl...