Capability refers to the skills, tools, and experience that a person needs in order to successfully perform her job. When any of these factors are missing, there is an increased chance that the employ...
Michael Lee Stallard is a vigorous proponent of the bottom-line value of fit in any organization. Fit, passion, and connection are direct contributors to productivity, alignment, retention and a host ...
Turnover among support staff was a million dollar problem annually, which negatively impacted operating efficiency and patient satisfaction.
