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Video: What's Different About HiringSmart

chartA problem with productivity in the workplace is reliance on the resume because where a candidate went to school and where they worked are the least reliable predictors of retention and performance

Turnover may be costing you more than you think!

chartUnsure how to respond when clients asked us the question, we did a little research of our own to understand how leading researchers and industry associations estimate the impact of employee turnover o...

Hiring Tools: The Customer Service Profile

magnifying classJust how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.

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