Wichita Clinic Improves Patient Care by Shifting their Focus in Selection
Turnover among support staff was a million dollar problem annually, which negatively impacted operating efficiency and patient satisfaction.
Ian Bell, a Vancouver entrepreneur in the Tech sector, has a different take on interviewing: he trusts that others in the organization have tested and checked the candidate’s basic level of skills, and that they can do the job with a little training. In the interview, he only tunes in to the "soft" stuff.
In an interview with Profit Guide, he lays out the 3 key things he pays most attention to:
These tactics have obviously served Bell well in his time at Apple, Cosco, Telus, and now in his growing tech startups.
Turnover among support staff was a million dollar problem annually, which negatively impacted operating efficiency and patient satisfaction.
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