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Employees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.
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Employees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.
Myth #8: The quickest and surest way to gain an advantage over my competition is to hire away their top performers. Their loss is my gain.
Turnover among support staff was a million dollar problem annually, which negatively impacted operating efficiency and patient satisfaction.