Hiring Myth #10
Myth #10: Investing in employee satisfaction makes good business sense.
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Myth #10: Investing in employee satisfaction makes good business sense.
For a very long time, we have been measuring things in hiring and recruitment that have little or no relevance outside HR... and that completely miss the boat when it comes to predicting employee enga...
Everyone in your organization is in customer service. Everyone.
Can you say with confidence how they are treating their customers?