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Three common hiring practices that are completely, utterly wrong

chartThese three commonly-held beliefs about hiring have been around for a long time. They might have been good advice to someone, at some point in history? but if they are part of your unconscious belief ...

Hiring Tools: The Customer Service Profile

chartJust how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.