These three commonly-held beliefs about hiring have been around for a long time. They might have been good advice to someone, at some point in history? but if they are part of your unconscious belief ...
Just how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.
Measuring what matters is key to sustainable competitive advantage in business. Helen Luketic is leading with some fresh ideas for best practices in HR.