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Retail Experience - Improving the Quality of Hire Boosted Workplace Productivity

chartAfter this national retailer changed up their hiring process, what looked at first like a retention problem actually turned out to be an unfortunate result of poor selection practices and weak managem...

"Average" is NOT a viable competitive strategy

chartFocusing on reducing turnover and investing in employee retention only make sense if you have the right people to start with. Keeping 'B' and 'C' players will kill your workplace productivity. Truth i...

Are Your Candidates Engaged?

magnifying classGone are the days when polished marketing materials and glowing claims had any appeal to potential candidates; in fact, the opposite is now true: those traditional approaches raise suspicion and doubt...