Hiring Tools: The Customer Service Profile
Just how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.
Please visit their recruitment centre at www.CUACareers.ca
"When I started with Credit Union Atlantic, I inherited six out-of-date resumes in a file. This was our recruitment strategy at the time. It took us at least 6 to 8 weeks to fill a gap in the organization and for a company with only 85 employees that was a real problem ..."
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Just how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.
The days of traditional recruitment tactics are long gone. The best campaigns are provocative. They need to be if you are going to arouse curiosity and move people to action.
One key way to boost employee engagement (and thereby, workforce productivity)is deceptively simple: Simply ask for more! But be careful... there is an art to delegating in a way that boosts energy an...
How do you consistently get the right people in the right seats?
Dozens of companies are running more efficiently and profitably because we’ve helped them put the right people into the right jobs. Let’s have coffee and see what we could do for you…
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