The formulas in this Turnover Calculator are based on the averages of twelve independent studies.
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Many of us are having a tough enough time making sense of the complexities of the world of work as it exists today? let alone projecting out what it'll look like 30 years from now. But that's exactly ...
The call center industry faces a unique set of pressures that are often at odds with employee engagement and productivity. How do leaders in the industry position 'People' in their competitive strateg...
Unsure how to respond when clients asked us the question, we did a little research of our own to understand how leading researchers and industry associations estimate the impact of employee turnover o...