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Hiring Tools: The Customer Service Profile

chartJust how IS your front line representing your brand in the eyes of your customer? The Profiles Customer Service Profile measures attitudes critical to success in customer-facing roles.

Revolving Door Syndrome - Its Staggering Costs

chartThe employee turnover costs are pervasive and are often staggering. The phenomenon coined the Revolving Door Syndrome is an inevitable part of business and can ultimately seriously impact a company's ...

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