Human Resources - 'The NEW CEO'?
The Human Resources department is, arguably, the last place most organizations would turn to as a potential source for its top leadership candidate. Yet it is the one department which oversees the org...
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Especially in financial services, the secret to hiring better performers is all in the numbers (go figure).
Employees at risk create Customers at risk, which puts Revenue at risk. Don't bother managing performance unless you're first managing engagement.